FAQs (Frequently Asked Questions)
All you have to do is provide a few details and upload a professional certificate for a beauty qualification. Once we review the account request and activate your account, you can buy all the Luxe Lab products you need!
Up to 48hrs but we aim to verify on the same day.
All of our products are made in the UK.
We are not a registered charity but we will donate a % of our annual profits to a chosen charity. We will always let you know our charity for that year in a newsletter.
At the moment shipping will be 3-5 working days. Please keep an eye on your delivery status emails.
No. Absolutely not!
If you would like to purchase Luxe Lab products from outside mainland UK, please just get in contact as the shipping will be slightly different.
Not at this time but if you would like to get in contact to be a distributor, please send us an email email@example.com
Send us an email with your contact details and we’ll arrange a phone call, no problem.
No way! We are a cruelty free company. We don’t have a complete vegan free range but hopefully soon, we can give you more vegan friendly options.
This is pending… Watch this space!
We try and get through orders as quickly as possible but if you need anything extra, send us an email and we will do everything we can to help firstname.lastname@example.org
We generally do not accept returns on any goods purchased due to the fragile nature of the items. If you would like to know more about our returns policy, please refer to our terms and conditions.